FREQUENTLY ASKED QUESTIONS

Our incense burners add style of your homes decors. They instantly change the ambiance of the setting with their look. And help create a relaxing atmosphere and add a sense of warmth.

GENERAL

Q1: Will you re-stock?

Q2: How to contact customer service?

SHIPPING

Q1: Do you ship overseas?

Q2: How long will it take to get my order?

Q3: What shipping carriers do you use?

PRODUCT

Q1: Can I return my product?

Q2: Can I get my product personalized?

ORDERS

Q1: Order Status

Q2: Can I change or cancel my order?

Q3: Problem with my order

PAYMENT

Q1: What currency can I use?

Q2: What payment method can I use?

Q3: When will I be charged?